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Controlling — Business Studies STD 12 Commerce — Question

CBSE BoardEnglish MediumSTD 12 CommerceBusiness StudiesControlling3 Marks
Question
Write a short note on the types of deviations. Is positive deviation also important?
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Answer

Deviations can be of two types:
  1. Negative Deviation.
  2. Positive Deviation.
In the controlling process, it is important to know the causes of negative deviation but it is not less important to know about the causes of positive deviations. Positive deviation means that the actual performance is more than the standard work. If the information received regarding the actual performance being more than the standard, the corrective action can help in improving the efficiency in future.

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