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Question 11 Mark
What is meant by ‘liberalisation’?
Answer
Liberalisation means removal of unnecessary controls and restrictions on business.
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Question 21 Mark
What is meant by 'Business Environment'?
Answer
Business environment means the sum total of all individuals, institutions and other forces that are outside the control of a business enterprise but that may affect its performance.
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Question 31 Mark
What is included in ‘Legal Environment’ of Business? State.
Answer
Legal environment includes various legislations passed by the government, administrative orders issued by government authorities, court judgments and decisions rendered by various commissions and agencies.
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Question 41 Mark
'The understanding of Business Environment enables the firm to identify opportunities'. What is meant by 'opportunities' here?
Answer
Opportunities refer to the positive external trends or changes that will help a firm to improve its performance.
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Question 51 Mark
Business Environment includes both 'specific and general forces'. List any four general forces.
Answer
General forces:
  1. Social.
  2. Political.
  3. Economic.
  4. Legal.
  5. Echnological.
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Question 61 Mark
What role does legal environment play in the business?
Answer
The role of Legal environment is to prescribe rules or laws that all members of the business community must follow. It consists of legislation that have been passed by the parliament and state legislatures.
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Question 71 Mark
Name & state the aspect of financial management that provides a link between investment and financing decisions.
Answer
Financial planning link between investment and financing decisions on a continuous basis.
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Question 81 Mark
What is included in 'Political Environment' of business? State.
Answer
Political environment includes political conditions such as general stability and peace in the country and specific attitudes that elected government representatives hold towards business.
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Question 91 Mark
Business Environment includes both 'specific and general forces'. List any four specific forces.
Answer
Specific forces:
  1. Suppliers.
  2. Investors.
  3. Customers.
  4. Competitors.
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Question 101 Mark
"The understanding of business environment helps the manager to identify 'threats'. What is meant by 'threats' here?
Answer
Threats refer to the external environment trends and changes that will hinder a firm’s performance.
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Question 111 Mark
What role does social environment play in the business?
Answer
The role of social environment is to highlight the customs and traditions of the society in which the business exists. This environment includes standard of living, education levels and beliefs of the people in the society.
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Question 121 Mark
‘Gallant’ is a well known FMCG (Fast Moving Consumer Goods) company in India. However, for the past few years its profitability is diminishing due to the presence of a new company ‘Prakritik’. ‘Prakritik’ has gradually acquired a reasonable share in a wide variety segments like soaps, shampoos, detergents, dish wash and oral care. One of the key reason is that ‘Prakritik’ has positioned itself as a natural/Ayurvedic brand and this approach has worked well with the Indian consumer. In order to compete with this threat ‘Gallant’ has acquired a premium Ayurvedic brand ‘Madhumita’ from another group. Moreover its likely to increase its advertising budget to counter the threat from ‘Prakritik’.
In the context of the above case :
  1. Identify the related component of the business environment which has contributed effectively towards the success of Prakritik.
  2. Also, state the two ways in which ‘Gallant’ has responded to the changes in its business environment.
Answer
  1. Social aspect is the related component of the business environment which has contributed effectively towards the success of Prakritik.
  2. The two ways in which ‘Gallant’ has responded to the changes in its business environment are as follows:
    • Acquisition
    • Brand building
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Question 131 Mark
As a result of the decision by Britian to exit to European Union the new trade agreements will come into force from the EU as it accounts for 35-40% of auto component exports from India. Tata Motors owned Britain’s largest carmaker Jaguar Land Rover (JLR) has been in Britain for three decades and makes 4,75,000 cars a year in the country of which most of them are exported inside the European Union and beyond. JLR estimates that their annual profit could be cut by one billion pounds ($1.47 billion) by the year 2020.
In the context of the above case :
  1. Explain why are all the elements of business environment considered to be closely interrelated?
  2. Name any two related dimensions of the business environment.
Answer
  1. All the elements of business environment are considered to be closely interrelated as any change in one of them may necessitate a series of changes in other dimensions as well.
  2. The related dimensions of the business environment are Political and Legal.
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Question 141 Mark
The government wants to raise Rs.56,500 crore from the sale of stakes in state-owned enterprises National Thermal Power Corporation (NTPC) in the financial year 2016-17. Identify and explain the related concept.
Answer
Disinvestment: Disinvestment refers to transfer in the public sector enterprises to the private sector through dilution of stake of the Government in the public enterprise.
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Question 151 Mark
It is interesting to know that the menu items of the multinational food chains are customised to suit the general palates of the local people in the region. When McDonald’s started its business in India in the year 1996, the company went through a complete localisation strategy. McDonald’s changed its product menu to accommodate the vegetable burger given the large vegetarian population. It also altered its store design and even reduced the product price by close to fifteen per cent. Also , the “McAloo Tikki burger” is not available anywhere but in the Indian outlets of McDonalds.
Identify the relevant feature of business environment being discussed above.
Answer
Relativity is the relevant feature of business environment which is being discussed above.
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Question 161 Mark
India’s retail sector has been undergoing structural changes for the last two decades. On one hand, the ‘mall culture’ has gradually become a way of life, especially in the metros and mini¬metros. On the other hand, there is accelerated growth in e-business as customers also prefer to buy products and services via the Internet, telephone and television. However, operating in either of the segments is marked by the presence of strong competitors.
Identify the components of specific forces and general forces being discussed in the above paragraph.
Answer
The components of specific forces discussed in the above paragraph are the customers and competitors.
The components of general forces discussed in the above paragraph is the social and technological conditions.
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Question 171 Mark
Post demonitisation in a further push to cashless economy, the Central cabinet has recently approved the ordinance for paying wages via electronic means. Accordingly, the government approved to Amend Section 6 of the Payment Of Wages Act 1936, to allow employers of certain industries to make payment through the electronic mode and cheques . The new ordinance will be applicable to the public sector. Identify the various dimensions of business environment which relate to the above mentioned case.
Answer
The various dimensions of business environment which relate to the above mentioned case stated below:
  1. Political environment
  2. Legal environment
  3. Technology environment
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Question 181 Mark
A recent rate cut in the interest on loans announced by the banks encouraged Amit, a science student of Progressive School, to take a loan from State Bank of India to experiment and develop cars to be powered by fuel produced from garbage. He developed such a car and
exhibited it in the Science Fair organised by the Directorate of Education. He was awarded the first prize for his invention.
Identify and explain the dimensions of business environment discussed in the above case.
Answer
The various dimensions of business environment being referred to in the above case are as follows :
  1. Economic Environment: It comprises of factors that can affect management practices in a business enterprise includes interest rates, inflation rates, changes in disposable income of people, stock market indices and the value of rupee etc.
  2. Technological Environment: It includes forces relating to scientific improvements and innovations which provide new ways of producing goods and services and new methods and techniques of operating a business.
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Question 191 Mark
With changes in the consumption habits of people, Neelesh, who was running a sweet shop, shifted to the chocolate business. On the eve of Diwali, he offered chocolates in attractive packages at reasonable prices. He anticipated huge demand and created a website chocolove. com for taking orders online. He got a lot of orders online and earned huge profits by selling the chocolate.
Identify and explain the dimensions of business environment discussed in the above case.
Answer
The various dimensions of business environment being referred to in the above case are as follows :
  1. Social environment: Social Environment includes the social forces like customs and traditions, values, social trends, society’s expectations from business, etc.
  2. Technological environment: Technological Environment includes forces relating to scientific improvements and innovations which provide new ways of producing goods and services and new methods and techniques of operating a business.
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Question 201 Mark
Business environment enables the firm to identify opportunities and getting the first mover advantage. Justify it with an example.
Answer
For example, services provided by just dial who identified the needs of customers and firms and customised their services in accordance with them and today this service concept is a huge success.
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Question 211 Mark
Business environment is the aggregate of external forces. (True/ False)
Answer
True.Explanation:
As it is the total of all external forces such as individuals, consumers, government and legal matters that affect the performance of an organisation either positively or negatively.
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Question 221 Mark
Now-a-days most people buy their movie tickets on "Book My Show” in order to save their time and avoid disappointment. Identify the dimension of business environment being highlighted here.
Answer
Technological Environment.
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Question 231 Mark
What is included in ‘Legal Environment’ of Business? State.
Answer
It refers to the sum total of all the Acts passed by the government, Judgments of the courts, and Decisions rendered by various commissions and agencies in the country.
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Question 241 Mark
Give two changes introduced in Industrial Policy of July 1991.
Answer
  1. Abolition of industrial licensing.
  2. Dereservation of industries for public sector.
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Question 251 Mark
“The understanding of business environment helps the managers to identify ‘threats’.” What is meant by ‘threats’ here?
Answer
Threats refer to the negative changes that occurred in the business environment and hinder the performance of an organisation.
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Question 261 Mark
Explain ‘Relativity’ as one of the characteristics of business environment.
Answer
It means that business environment is related to the local conditions.
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Question 271 Mark
State any one characteristic of demonetisation.
Answer
A characteristic of demonetisation is to create a less cash or cash-lite economy.
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Question 291 Mark
___________ means freeing of Indian industry from all unnecessary government controls and restrictions.
Answer
Liberalisation means freeing of Indian industry from all unnecessary government controls and restrictions.
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Question 301 Mark
State any two impacts of change of government policy on business and industry.
Answer
  1. Increasing competition.
  2. Rapidly changing technological environment.
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Question 311 Mark
Which environment describes characteristics of the society in which the organisation exists?
Answer
Social environment.
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Question 321 Mark
As a part of economic reforms, the Government of India announced New Economic Policy in __________.
Answer
As a part of economic reforms, the Government of India announced New Economic Policy in July 1991.
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Question 331 Mark
_________ environment includes social forces like increasing number of working women.
Answer
Social environment includes social forces like increasing number of working women.
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Question 341 Mark
What is Market Orientation Concept?
Answer
Under this concept, first of all market is surveyed and then production is undertaken.
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Question 351 Mark
Just after declaration of Lok Sabha Elections 2009 results, the Bombay stock exchange's price index (Sensex) rose by 2100 points in a day. Identify the environmental factor which led to this rise.
Answer
Political environment.
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Question 361 Mark
What is demonetisation?
Answer
Withdrawal of the status of ‘legal tender’ to the currency in circulation is called demonetisation.
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Question 371 Mark
What is included in ‘Political Environment’ of business? State.
Answer
It refers to political conditions in the country and attitude of the government towards business.
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Question 381 Mark
Give one example of liberalisation in India.
Answer
Abolishing industrial licensing requirements in most of the industries.
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Question 391 Mark
Give the name of environment that provides the framework, within which the business has to function?
Answer
Legal environment.
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Question 401 Mark
What is Price Control?
Answer
It means that companies will sell goods at the prices determined by the government.
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Question 411 Mark
Nothing can be said with any amount of certainty about the factors of the business environment.’ Why?
Answer
Because they continue to change quickly.
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Question 421 Mark
In order to survive and grow, public sector will have to be more efficient and generate their own resources for the purpose. Why is it so?
Answer
It is due to loss of budgetary support to the public sector.
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Question 431 Mark
What is meant by Privatisation?
Answer
It refer to such an economic process through which some public sector undertaking is brought either partially or completely under private ownership.
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Question 441 Mark
Define 'liberalisation' as a process of economic reforms in one sentence.
Answer
Liberalisation means liberating Indian business and industry from all unnecessary government controls and restrictions.
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Question 451 Mark
State four dimensions of business environment.
Answer
The four major dimensions of business environment are:
  1. Economic.
  2. Social.
  3. Political.
  4. Legal.
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Question 461 Mark
In recent times the Govt. has increased the prices of diesel and LPG. Which value is being overlooked here?
Answer
  1. Fall in Standard of living.
  2. Increase in Domestic Expenditure.
  3. Increase in the cost of agricultural products.
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Question 471 Mark
Mention any change initiated by the Government of India since 1991.
Answer
Introduction of New Industrial Policy.
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Question 481 Mark
What is included in ‘legal environment' of business?
Answer
Legel environment includes:
  1. Several acts passed by government.
  2. Court judgements.
  3. Statutory warnings prescribed under law.
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Question 491 Mark
Give any one importance of business environment.
Answer
It enables the firm to identify opportunities and getting the first mover advantage.
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Question 501 Mark
“The understanding of Business Environment enables the firm to identify opportunities.” What is meant by ‘opportunities’ here?
Answer
Opportunities refer to the positive changes that occurred in the business environment and help the organisation to improve its performance.
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1 Marks Question - Business Studies STD 12 Commerce Questions - Vidyadip