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Business Studies M.C.Q (1 Marks)

Consumer Protection · CBSE STD 12 Commerce (CBSE - English Medium). 16 questions.

Questions

M.C.Q (1 Marks)

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16 questions · timed · auto-graded

MCQ 11 Mark
The Provisions of Consumer Protection act came into force from
  • A
    1986
  • ✓
    1987
  • C
    1988
  • D
    1991
Answer
Correct option: B.
1987
(b) 1987
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MCQ 21 Mark
Informing consumer about their rights is part of
  • A
    Right to Safety
  • B
    Right to Information
  • ✓
    Right to Consumer Education
  • D
    Right to be Heard
Answer
Correct option: C.
Right to Consumer Education
(c) Right to Consumer Education
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MCQ 31 Mark
Informing consumer about the contents of the product, its usage, etc. is part of
  • A
    Right to Safety
  • ✓
    Right to Information
  • C
    Right to Consumer Education
  • D
    Right to be Heard
Answer
Correct option: B.
Right to Information
(b) Right to Information
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MCQ 41 Mark
Right to safety
  • ✓
    Protects consumer from physical damage or injury
  • B
    Informs the consumer
  • C
    Both (a) and (b)
  • D
    None of the above
Answer
Correct option: A.
Protects consumer from physical damage or injury
(a) Protects consumer from physical damage or injury
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MCQ 51 Mark
If the value of product is ₹10 lakhs the consumer can file case in
  • ✓
    District Forum
  • B
    State Commission
  • C
    National Commission
  • D
    All of the above
Answer
Correct option: A.
District Forum
(a) District Forum
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MCQ 61 Mark
If the value of goods or services is more than 20 lakhs but less than one crore, then consumer can file case in
  • A
    District Forum
  • ✓
    State Commission
  • C
    National Commission
  • D
    All of the above
Answer
Correct option: B.
State Commission
(b) State Commission
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MCQ 71 Mark
If a customer is not satisfied with the judgement of state commission, he can file appeal in
  • A
    District Forum
  • B
    Supreme Court
  • C
    High Court
  • ✓
    National Commission
Answer
Correct option: D.
National Commission
(d) National Commission
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MCQ 81 Mark
As per Consumer Protection Act, the retailer or wholeseller is
  • A
    A consumer
  • B
    Not a consumer
  • C
    Both (a) and (b)
  • ✓
    None of the above
Answer
Correct option: D.
None of the above
(d) National Commission
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MCQ 91 Mark
To avail the benefits of Consumer Protection Act, the consumer
  • A
    Must insist on cash memo
  • B
    No necessity for cash memo
  • C
    Need a certificate of consumer
  • ✓
    None of the above
Answer
Correct option: D.
None of the above
(d) National Commission
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MCQ 101 Mark
If goods require no testing, then complaint must be filed within
  • A
    1 month
  • B
    2 months
  • ✓
    3 months
  • D
    4 months
Answer
Correct option: C.
3 months
(c) 3 months
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MCQ 111 Mark
The consumer must be assured whenever possible access to a variety of goods and services at competitive prices.
  • A
    Right to Consumer Protection Act
  • ✓
    Right to choose
  • C
    Right to safety
  • D
    Right to be heard
Answer
Correct option: B.
Right to choose
(b) Right to choose
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MCQ 121 Mark
Consumer Protection Act is applicable:
  • A
    Immovable goods
  • B
    Movable goods
  • C
    specific goods and services
  • ✓
    All goods and services.
Answer
Correct option: D.
All goods and services.
(d) All goods and services.
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MCQ 131 Mark
Which of the following is importance of consumer protection in the view of business:
  • A
    Unorganised consumers
  • B
    Consumer ignorance
  • ✓
    Moral justification
  • D
    Organised consumers
Answer
Correct option: C.
Moral justification
(c) Moral justification
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MCQ 141 Mark
Right of consumer protection are protected under
  • A
    CPA, 1988
  • ✓
    CPA, 1986
  • C
    CPA, 1982
  • D
    CPA, 1984
Answer
Correct option: B.
CPA, 1986
(b) CPA, 1986
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MCQ 151 Mark
Consumer should use ISI marked electrical appliance, is an example of
  • ✓
    Right to safety
  • B
    Right to be informed
  • C
    Right to choose
  • D
    Right to be heard
Answer
Correct option: A.
Right to safety
(a) Right to safety
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MCQ 161 Mark
The members of the District Forum are appointed by:
  • A
    Central Government
  • ✓
    State Government
  • C
    Local authority
  • D
    None of the above
Answer
Correct option: B.
State Government
(b) State Government
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M.C.Q (1 Marks) - Business Studies STD 12 Commerce Questions - Vidyadip