Business Studies 1 Marks Question

Describe briefly 'Maslow's need hierarchy theory' of motivation.

Why is it said that directing takes place wherever superior-subordinate relationship exists?

Mrs. Rajlaxmi is working as the Human Resource Consultant in a firm manufacturing cosmetic, which is facing a problem of high employee turnover. The CEO of the company has invited suggestions from her for retaining the talented employees \& reducing the employee turnover. Mrs. Rajlaxmi recommends that the good employees be rewarded in a way that it creates a feeling of ownership among the employees and at the same time makes them contribute towards the growth of the organization.(a) Identify the incentive and explain its type, which has been suggested by Mrs. Rajlaxmi to the CEO of the company.(b) Also explain any two other incentives of the same type.

Ravi, the Marketing Manager of Weaver Garments Ltd. does not allow the salesmen working under him to freely express their frank opinion and feelings regarding work related matters.Identify the organisational barrier to communication that has been created by Ravi.

What do you mean by grapevine?

"Directing is the heart of management." Do you agree with this statement? Give reasons to support your answer.

Name the communication barrier in which a message is understood differently due to different state of mind of sender and receiver.

Name the communication barrier in which a message is decoded differently by different people.

Suggest two ways to improve effectiveness of communication.

Name the need in which employee desires affection, companionship and friendliness.

What do you mean by grapevine?

Give one example of psychological barrier.

Give two examples of semantic barriers.

Give two examples of monetary incentives.

Give two examples of non-monetary incentives.

What is meant by 'feedback' in communication process?

Rajat a sales manager achieved his sales target one month in advance. This achievement was displayed on the notice board and a certificate for the best performance was awarded to him by the CEO of the company. Name the incentive provided to Rajat.

Define motivator.

Give any two principles of directing.

Which function of management is known as "Management in action"?

Give one example of noise in the process of communication.

What is the supervision.

Mr Bhuvan is the marketing manager of the company manufacturing designer clothes. One day in the morning while leaving home, he had a quarrel with the person in the neighbourhood. That person abused his family and threaten to harm the family. Mr. Bhuvan got very upset and worried. On the same day a meeting was organised in the office to finalise the design according to market demand and taste and fashion of the customers. Mr Bhuvan could not pay attention to the discussion as he was thinking about the quarrel only.(a) Identify the type of barrier to communication mentioned in the above para.(b) State any other two barriers of same category.

ABC Ltd. is not able to achieve its objective on analysing, they found that employees were not given their best, so he decided to announce an incentive plan, which offers various incentives to employee workers at different level for achieving their target.(i) Which element of directing is used by manager?(ii) Suggest incentives suitable for:(a) Employees operating at lower level.(b) Employees operating at higher level.

Blue Birds Ltd. offers to its employees issue of shares at a price which is less than the market price.(i) Name and explain the type of incentive offered to the employees.(ii) Explain one more incentive of the same category.

Ayesha Ltd. assured their employees that in spite of recession no worker will be retrenched from the job.(i) Name and explain the type of incentive offered to the employees.(ii) Explain one more incentive of the same category.

Bhuvan was working as a clerk in Hindustan Ltd. since last three and a half years. He was working with full diligence. His boss noticed his performance and gave him "Confirmation letter". Which kind of Bhuvan's need was satisfied?

Rahul is an engineer in Jacob Ltd. He works very hard and it is observed by Production Manager. But he never appreciates the efforts of Mr. Rahul. Name the element of Direction not exercised by production Manager.

Ekta is a very strict foreman. She punishes late comers by reporting negatively in observation reports of workers. Due to which the wages of those workers who come late, decline considerably. Which kind of motivation is applied by Ekta? Do you think, by doing so, the late comers can be regulated? Explain.

Alok is view supervisor of Ram, Rahim and Khan. He consults all his subordinates while framing work schedules. They provide suggestions and Alok considers such suggestions if they are productive. Which leadership style is followed by Alok? What would be the benefits of such leadership style to the organisation?

The psychology lecture of MBA students of 'Ikon Institute' was going on. The lecturer discussed that some employees have the desire for status or ego of self-respect and recognition.Some have the desire to be what they want to be.Some aspire for acceptance and sense of belongingness.Some need defence against unexpected problems in future.1. Identify the topic of psychology lecture.2. Identify the desires of employees discussed above along with how can a manager fulfil such desires respectively.

'Rose Ltd' is manufacturing-Textiles, Cosmetics and Kitchenware items. The company has recruited all female freshers directly from a Management Institute located in the city. Each product is headed by different female manager.Ms Pooja is looking after Textile. She believes in decentralisation and takes decisions regarding different work by consulting her subordinates.Ms. Mona, head of Cosmetics, takes little interest in managerial functions and the subordinates are left on their own.Ms Anu is heading Kitchenware items. She has kept all the authority in her own hands and makes employees perform the work exactly as per her orders.1. Which kind of organisational structure has the company adopted?2. State the specific source of recruitment used by the company.3. Identify the leadership styles practised by the 3 heads.

'Dr. Plus Ltd'. a company manufacturing pharmaceuticals organised a seminar for the lower level team of "Production Department". The resource person emphasized on the following points:In order to realise organisational goals, the supervisor must have the ability of Influencing people to strive willingly for mutual objectives. He should possess the art of transferring facts, ideas, feelings, etc. from one person to another and making them understand. He needs to monitor the progress of routine work of the subordinates and guide them properly. He has to identify what excites people to work for the attainment of a desired objective so as to induce them to act in a desired manner.1. Which functions of management are referred in the above?2. Identify quoting lines, the elements of one of the functions referred in above para.

Raju is good orator, but he lacks in good listening skills. Due to it, he does not listen to the instructions given by supervisor carefully and completely. Therefore, he doesn't complete the work as per her given instructions.1. Identify the concerned communication barriers2. State the category of such barriers.3. How such barriers can be mitigated?

Mr. Nath, a recently appointed production manager of Suntech Ltd. has decided to produce jute bags instead of plastic bags as these are banned by the government. He set a target of producing 1000 jute bags a day. It was reported that the employees were not able to achieve the target. After analysis he found that employees were demotivated and not putting in their best for achieving the target. Mr. Nath's behavior is good towards the employees. His attitude is always positive. So he announced various incentive schemes for the employees like:- Installing award or certificate for best performance.- Rewarding an employee for giving valuable suggestions.- Congratulating the employees for good performance.(a) Identify the functions of management highlighted in the above paragraph.(b) State the' incentive' under which the employees are motivated.

The greatest number of managerial level in an organisation makes it more complex. This statement is about which type of barrier to communication?

Communication originally drafted in English has been very poorly translated in Hindi. Name the type of barrier to effective communication and explain any other two barriers of this type.

Himanshu and Shilpa are working in the same organisation but in different departments one day at lunch time Shilpa informs Himanshu that due to computerisation many people are going to be retrenched soon from the organisation. Name, which type of communication is this?

Name the element of directing which refers to the ability of influencing people to strike willingly for mutual objective.

Name the process of stimulating people to action to accomplish desired goals.

Name the kind of monetary incentive in which employees are offered company's share at a lower price than market price.

At which level of management, function of directing is performed?

"A good leader does not wait for opportunities but creates them." This statement is related to which quality of a good leader? Explain any other three qualities.

Name the element of directing which refers to the ability of influencing people to strive willingly for mutual objectives.

Name the incentive in which benefits like car allowance, housing, medical aid are offered to an employee.