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Question 11 Mark
Human Resource Management includes many specialized activities and duties which the human resource personnel must perform. In the light of this statement, explain any four such duties performed by Human Resource Manager.
Answer
(1) Recruitment, i.e., searching for qualified people.(2) Analyzing job, collecting information about jobs to prepare job descriptions.(3) Developing compensation and incentives plans.(4) Training and development of employees for efficient performance and career growth.
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Question 21 Mark
Name the concept related to:
Answer
(a) Searching for prospective candidates(b) Streamlining the attributes of a person required for doing a job.(a) Recruitment(b) Selection
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Question 31 Mark
"A newly appointed personnel manager is of the view that there is no need for training the workers." Do you agree with his views? Give reasons to support your answer.
Answer
No, I do not agree with the view of personnel manager. There is great need for training due to following reasons:(i) Reduced learning time(ii) Improved performance(iii) Attitude formation(iv) Aids in solving operational problems(v) Managing manpower needs(vi) Benefits to employees themselves.
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Question 61 Mark
What is the prime concern of staffing function.
Answer
Prime concern of staffing function is placing right person at the right job having the right qualification at the right time.
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Question 71 Mark
State one objective of preliminary screening/interviews.
Answer
To eliminate unqualified and unfit candidates.
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Question 81 Mark
Name the process by which the most suitable candidate is placed to fill the vacant job position.
Answer
Selection.
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Question 91 Mark
Which test helps the company to know about the qualities and the moral values of the candidate?
Answer
Personality test helps the company to know the moral values and other attributes of the candidate.
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Question 101 Mark
What information do we get through aptitude test?
Answer
Aptitude Test helps the organisation to know whether the employee has capacity and talent to learn in future.
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Question 111 Mark
Define Training.
Answer
Training refers to equipping the employee with the skill necessary to perform the job.
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Question 131 Mark
What is the pre-requisite of selection?
Answer
The pre-requisite of selection is recruitment because in recruitment company receives large number of applications and then only selection process starts.
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Question 141 Mark
Under which source of recruitment do employees get motivated?
Answer
Internal source of recruitment motivates employees as it gives chance to existing employees to grow and occupy higher job position.
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Question 151 Mark
Give any two methods of external recruitment.
Answer
Methods of external recruitment:(i) Employment exchange,(ii) Labour contractor
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Question 171 Mark
Name first two stages of evolution of HRM.
Answer
(i) Industrial revolution(ii) Emergence of trade union.
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Question 181 Mark
One of the functions of management injects life in the organisation. Name that function.
Answer
The function which injects life in the organisation is known as staffing.
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Question 191 Mark
Why is selection called negative process?
Answer
Selection is considered as negative process because number of rejected candidates is more than the number of selected candidates.
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Question 211 Mark
Smitha runs an NGO under the name 'Serve karma' in Delhi. The organisation is engaged in offering waste paper recycling services to all kinds of institutions in Delhi. It also made paper stationery out of recycled papers at very competitive price. The website of Serve karma provides a link, to career sites, wherein people desirous of joining the NGO can use simple job search to find the right opportunity for themselves. The NGO also keeps a database of applications of Jobseekers, so that they can be called 'Whenever need arises.In the context of above case: Identify the two sources of external recruitment being used by "Serve karma" by quoting the lines from para.
Answer
1. Web publishing. "The website of serve karma...... opportunity for themselves".
2. Casual callers, "The NGO also keeps a database......need arise."
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Question 221 Mark
Aanurag runs a law firm in Delhi. His firm offers valuable financial and legal consultancy service to the clients. Whenever the firm hire any new employee, on the first day of their joining, they are welcomed to the organisation and are given details about hours of work, leave rules, dress codes, lunch arrangements, introduced to the daily operations and key people in workplace, etc. They are also familiarised with the organisation's policies and procedures including complaints and disputes, resolutions, etc.In the context of above case name the type of training which is being referred in the above case.
Answer
Induction or orientation training.
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Question 231 Mark
A company has its own recruitment policy to fill the vacant posts with suitable employee.(i) Top most positions are being filled by contacting specialised agencies so as to attract the most capable work force competitive organisation.(ii) To foster the spirit of loyalty and motivate the employees the middle level positions are filled from within the organisation.(a) Identify the sources of recruitment referred above?(b) Also give any one method of each source.
Answer
(i) External Recruitment-Placement Agency.
(ii) Internal Recruitment-Promotion.
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Question 241 Mark
An accountant is sent to learn the new software for accounting to prepare the books of accounts faster and accurately. He was further sent to orientation to improve his motivational and conceptual skills.(i) Identify and explain the two concepts explained above.(ii) Differentiate these concepts on the basis of suitability, method used and nature.
Answer
Job specification specifies the qualification, attributes and capabilities a person must possess to apply for a job
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Question 251 Mark
Define job analysis.
Answer
Job analysis refers to analysing the job in detail. It includes defining all the contents related to the job, all the responsibilities, authorities related to job. As far as possible it must include the result expected from the job.
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Question 271 Mark
Which source of recruitment has the disadvantage of increase in labour turnover?
Answer
External source of recruitment
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Question 281 Mark
Which source of recruitment has the disadvantages of increase in labour turnover.
Answer
External source of recruitment
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Question 291 Mark
Name the source of recruitment in which newspaper, employment exchange, T.V., etc. are used.
Answer
External source of recruitment
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Question 321 Mark
Why is recruitment called positive process?
Answer
Recruitment is called positive process because more and more people are invited to apply for the job.
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Question 331 Mark
Zenith Ltd. is a highly reputed company and many people wanted to join this company. The employees of this organisation are very happy and they discussed how they came in contact with this organisation.Aman said that he was introduced by the present Sales manager, Mr. John.Benu said that he had applied through the newspaper and was appointed as H.R Manager.Vaibhav said that he was neither related to any of the employee of the organisation nor there was any advertisement in the newspaper eventhen he was directly called from IIM Ahmedabad from where he was about to complete his MBA.(a) The above discussion is indicating an important function of management. Name the function of management.(b) The management function identified in part (a) follows a particular process. Explain the step of this process which is being discussed in the above para.
Answer
(a) Staffing.
(b) Recruitment. It is defined as the process of researching for prospective employees and stimulating them to apply for jobs in the organisation.
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1 Marks Question - Business Studies STD 12 Commerce Questions - Vidyadip