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CONSUMER PROTECTION Commercial Studies - CONSUMER PROTECTION

ICSE - STD 10 - Commercial Studies (ICSE - English Medium). 67 questions in this chapter.

Question types

CONSUMER PROTECTION question types

67 questions across 5 question groups — pick any mix to generate a Commercial Studies paper with step-by-step answer keys.

67
Questions
5
Question groups
5
Question types
Sample Questions

CONSUMER PROTECTION questions

One sample from each question group in this chapter. Select any group above to see the full set with answer keys.

Q 1MCQ1 Mark
'X' pays ₹ 60 for one Kg of mangoes. The fruit vendor gives him 900 g of mangoes. Identify what has happened.
  • A
    Consumer protection
  • ✓
    Consumer exploitation
  • C
    Consumer awareness
  • D
    Consumer rights

Answer: B.

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Q 2MCQ1 Mark
Maya had purchased a washing machine which stopped working after two weeks. She lodged a complaint with the company but to no avail. Which consumer right is being violated in this case?
  • A
    Right to safety
  • B
    Right to be informed
  • C
    Right to consumer education
  • ✓
    Right to seek redressal

Answer: D.

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Q 3MCQ1 Mark
Which consumer right allows the consumer to register his/her dissatisfaction at appropriate forums?
  • A
    Right to safety
  • B
    Right to consumer education
  • ✓
    Right to be heard
  • D
    Right to choose

Answer: C.

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Q 4MCQ1 Mark
Which of the following is NOT considered as a Consumer Right?
  • ✓
    Right to freedom of speech
  • B
    Right to consumer education
  • C
    Right to be informed
  • D
    Right to safety

Answer: A.

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Q 5MCQ1 Mark
The consumer has the right to be protected against the marketing of goods which are hazardous to life and property. This comes under the Right to
  • ✓
    Safety
  • B
    Choose
  • C
    Be heard
  • D
    Be informed

Answer: A.

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Q 13[3 marks Question-Answer]3 Marks
There are various risks involved in the consumption and use of products, such as food, drugs, toys, electrical appliances, etc. The consumers have the right to get protection against such risks. In light with this statement explain the right to safety.
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Q 16[4 marks Question-Answer]4 Marks
Explain five main rights of consumers as provided in the Consumer Protection Act, 1986.###Explain any five rights enjoyed by consumers as per the Consumer Protection Act, 1986 
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