Commercial Studies [1 Mark Question Answer]

(i) Reference may not respond at all
(ii) References may not give their true opinion or may be biased in favour of or against the candidate

Two uses of group discussion in selecting employees for a concern are as follows:
(i) To judge communication ability of candidates
(ii) To assess social or teamwork skills

The basic purpose of selection is to choose the right type of candidates to fill various positions in the organisation.

External Sources of Recruitment:
(i) Advertisement (iii) Placement Agencies (ii) Employment Exchange (iv) Campus Interviews