Assume that the electrostatic potential is zero at an infinite distance from the spherical shell. The electrostatic potential at a distance $R$ $(a < R < b)$ from the centre of the shell is (where $K = $ $\frac{1}{{4\pi {\varepsilon _0}}}$)
$V_{p}=\frac{K Q}{R}-\frac{K Q}{R}+\frac{K(Q-q)}{b}=\frac{K(Q-q)}{b}$

[take $\ln 5=1.6, \ln 3=1.1]$



