Business Environment — Business Studies STD 12 Commerce — Question

Tanya purchased some household goods from a 'General Store'. On reaching home, she found that one face cream, ( ₹ 250) had not been billed. She became happy that, she got it without paying for. After checking the expiry date and other details, she started using it. Her face burnt due to the use of cream.Where should Tanya file the complaint for the cream? Justify.

What do you understand by the ‘Flexibility’ of principle of management?

If two heads of different departments are communicating with each other, in that case, which channel of communication they are following?

What is meant by market offering?

What type of conversation takes place in ‘Personal Selling’?

Give one example of employee recognition.

Why employees become lethargic when the organisation uses internal sources of recruitment? State.

What is meant by Packaging?

'Anything minus management is nothing.’ Here what is the meaning of ‘anything’?

Mohit filed a case against ‘Domestic Coolings Ltd.’ in the ‘District Forum,’ but he was not satisfied with the orders of the District Forum.
Where can he appeal further against the decisions of District Forum?