Question
Differentiate between Upward communication and Downward communication.

Answer

Upward CommunicationBasis of DistinctionDownward Communication
Upward communication is the line of communication through which subordinates can convey information, to their seniors.MeaningDownward communication is the formal chain of command established to direct subordinates and convey information, pertaining to organization's objectives, policies and strategies.
To make complaints or appeal, give feedback and suggestionPurposeTo give orders, instructions, advice or assign responsibilities.
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