Model Paper 2 — Business Studies STD 12 Commerce — Question

What do you mean by a plan?

What kind of strategic decisions are taken by business organisations.

Explain the technique of Scientific management which is the strongest motivator for a worker to reach standard performance.

Radhika opens a jewellry showroom in Jaipur after completing a course in jewellry designing. She has employed eleven persons in her showroom. For greater productivity, she divides the work into small tasks and each employee is trained to perform his/her specialised job. The sales persons are allowed to close a deal with a buyer by giving a maximum of 10% discount, whereas the decision to give any further discount rests with Radhika as the final authority. In the earlier days of starting of the business, five of her employees were asked to put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, after six months when the business was doing well, she awarded a cash bonus to each of these employees to honour her commitment. However, when it comes to settling the conflicts among her employees, she tends to be more biased towards her female employees.
In context of the above case :

1. Identify and explain the various principles of management that are being applied by Radhika by quoting lines from the paragraph.
2. Identify and explain the principle of management which is being violated by Radhika by quoting lines from the paragraph.
3. State any one effect of the violation of the principle of management by Radhika as identified in part(b) of the question.

Ritu is the manager of the northern division of a large corporate house. At what level does she work in the organisation? What are her basic functions?

Ashutosh Goenka was working in ‘Axe Ltd.’, a company manufacturing air purifiers. He found that the profits had started declining from the last six months. Profit has an implication for the survival of the firm, so he analysed the business environment to find out the reasons for this decline.

1. Identify the level of management at which Ashutosh Goenka was working.
2. State three other functions being performed by Ashutosh Goenka.

What is meant by 'Primary Market'? Briefly, explain the concept of 'Rights issue for existing companies'.

Shivani is running a retail mart in Varanasi to provide various types of products of daily use under one roof to the buyers. The employee turnover in her business is very high and she is perpetually on a look out for new staff. The fact of the matter is that she lacks managerial skills and assigns work to her employees on adhoc basis without letting them settle down in a specific work. This approach of her creates a sense of insecurity among the employees and they tend to leave the job very quickly. However, she is a very good person and offers fair wages to her employees so they can afford a reasonable standard of living.
Identify and explain the principle of management which Shivani is unable to apply and is perpetually on a look out for new staff.

Discuss the following techniques of scientific work study:

1. Time Study.
2. Motion Study.
3. Fatigue Study.
4. Method Study.

“Leadership is required only for less efficient subordinates". Do you agree? Explain any four reasons in support of your answer.