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Communication. E-Commerce and Outsourcing — OCM STD 11 Commerce — Question

Gujarat BoardEnglish MediumSTD 11 CommerceOCMCommunication. E-Commerce and Outsourcing3 Marks
Question
"In your opinion, what are the three main tools a small business can use to implement e-commerce? How can these tools benefit the business?"
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Answer

Three Main Tools for Small Business to Implement E-commerce:
  1. Website/Online Store: Allows the business to showcase products and accept orders online.
  2. Payment Gateway: Enables secure online payment processing from customers.
  3. Social Media Platforms: Helps in marketing products and engaging with customers directly.
Benefits:
These tools increase the business’s reach, make buying easier for customers, and help build brand awareness and customer loyalty.

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