Model Paper 1 — Business Studies STD 12 Commerce — Question

Manav, a post graduate in English, is successfully running his family business. All of a sudden, he thought of taking employment and got a job of finance manager in a company, on the basis of his experience and efficiency.

1. Do you think his appointment is valid?
2. Was it not necessary for him to be a part of professional association to attain the post?

Explain the following two functions of Marketing:
Marketing Planning.

What is the purpose of packaging a product?

Explain the two internal sources of recruitment.

ABC Ltd. is engaged in producing electricity from domestic garbage. There is almost equal division of work and responsibilities between workers and the management. The management even takes workers into confidence before taking important decisions. All the workers are satisfied as the behaviour of the management is very good.

1. State the principle of management described in the above paragraph.
2. Identify any two values which the company wants to communicate to society.

‘Aapka Vidyalaya’ believes in the holistic development of students and encourages team building through a mix of curricular, co-curricular and sports activities. On its Founder’s Day, a stage performance had to be put up. A committee of ten prefects was constituted to plan different aspects of the function. They all decided to use recycled paper for decoration. There was a spirit of unity and harmony and all the members supported each other. With mutual trust and a sense of belonging, the programme was systematically planned and executed. Kartik, one of the prefects, realised that the group had unknowingly applied one of the principles of management while planning and executing the programme. He was so inspired by the success of this function that he asked his father to apply the same principle in his business. His father replied that he was already using this principle.

1. Identify the principle of management applied for the success of the programme.
2. State any two features of management highlighted in the above paragraph.
3. Identify any two values which ‘Aapka Vidyalaya’ communicated to society.

What does mental revolution imply in scientific management?

Aman and Naman are good friends. Considering the fact that the activities involved in managing an enterprise are common to all organisations, after completing their masters in business management, both of them take up a job at managerial level in different organiasations as per their individual areas of interest. Aman takes up a marketing job in a retail company and strives to increase sales whereas Naman joins an NGO and works diligently to realise its objective related to providing employment to specially abled persons. Both of them have to perform a series of continuous, composite, but separate functions. On some days, Aman may spend more time in planning a future display layout and on another day, he may spend time in sorting out an employee's problem. Both Aman and Naman make conscious efforts to build a feeling of team spirit and coordination among diverse individuals with different needs who work under them. The effect of their management is noticeable in their respective departments as the targets are met according to plans, employees are happy and satisfied, and there is orderliness in its functioning rather than chaos.
Identify the various features of management highlighted in the above paragraph by quoting lines from it.

Why are rules considered to be plans?

The profits and market share of Dana Choga, which was in food catering and bakery business, started declining. The customers were annoyed as many a times they did not get what they had ordered for. The chef was always short tempered as the ingredients required by him were usually not available, the store manager complained that he always ordered whatever requisitions were given to him but then also he was blamed, the delivery boys were frequently late to deliver, the person at the reception always complained that the orders taken by her were not met promptly.

1. State which quality of management is missing in the above organization.
2. Also, highlight the importance of this quality of management.