Questions · Page 2 of 5

1 Marks Question

Question 511 Mark
What does communication that take place independently at the formal line of authority known as?
Answer
Informal communication.
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Question 541 Mark
Every manager from top executive to superior performs the function of directing. Which characteristic of directing is referred here?
Answer
Directing takes place at every level of management.
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Question 551 Mark
Which element in communication process relates to the process of converting encoded symbols of the sender?
Answer
Decoding.
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Question 561 Mark
Name the function of management under which employees are guided and inspired.
OR
Name the management function, which is known as 'management in action'.
Answer
Directing.
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Question 571 Mark
Rakesh, MD of 'Modern Homes' an architecture and design firm has appointed many successful architects. Here Rakesh has given full responsibility of setting goals for various projects to the group.
He avoids use of power. Rakesh acts like a constant person with outsiders and collects information and resources required by the group to accomplish job and take on more on a advisory role. What type of leadership style is being followed by Rakesh?
Answer
Free-rein leadership style.
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Question 581 Mark
State any two personal barriers of communication.
Answer
Unwillingness to communicate and lack of proper incentives.
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Question 591 Mark
Name the obstruction or hindrance to communication.
Answer
The obstruction or hindrance to communication is known as noise.
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Question 601 Mark
Define directing.
Answer
Directing refers to the process of instructing, guiding, leading, counselling and motivating people in an organisation to achieve organisational objectives.
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Question 621 Mark
How does a supervisor act as a linking pin between management and the operatives?
Answer
The supervisor is a link between management and the operatives as he conveys management ideas to the operatives (workers) on one hand and operatives problems to the management on the other.
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Question 631 Mark
It means some obstruction or hindrance to communication. Give its two examples.
Answer
Noise.
Examples: A poor telephone connection, an inattentive receiver, etc.
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Question 641 Mark
It means overseeing the subordinates at work. Which element of directing is referred to?
Answer
Supervision.
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Question 651 Mark
‘The greater number of managerial levels in an organisation makes it more complex’. To which type of organisational barrier to communication this statement refers to?
Answer
Complexity in organisational structure.
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Question 661 Mark
Motivation can be either positive or negative. Give two examples of negative motivation.
Answer
Stopping increments, threatening.
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Question 671 Mark
Which one is the most popular network in organisations under Grapevine network and what does it mean?
Answer
Cluster. Here the individual communicates with only those people whom he trusts.
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Question 681 Mark
Define ‘communication’.
Answer
It refers to an art of transferring facts, ideas and feelings, etc., from one person to another and making them understandable.
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Question 691 Mark
Is it necessary in communication that the sender and receiver of information should be face to face with each other?
Answer
No, communication can be both direct (face to face) or indirect.
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Question 701 Mark
Which need in the hierarchy theory of motivation refers to affection, acceptance and friendship?
Answer
Affiliation/ Belonging needs.
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Question 711 Mark
In which kind of communication network, a subordinate is allowed to communicate with his immediate superior as well as his superior's superior?
Answer
Inverted V.
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Question 721 Mark
In an organisation, employees hesitate to express their feelings and suggestions. They do not take initiative to express their problems. Suggest the element of directing suitable for this situation.
Answer
Communication.
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Question 741 Mark
It is defined as a process of influencing other people to work willingly for group objectives. Mention this element of directing.
Answer
Leadership (according to George Terry).
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Question 751 Mark
It is concerned with instructing, guiding and inspiring people in the organisation to achieve its objectives. Name it.
Answer
Directing.
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Question 771 Mark
Give one example of ‘noise’ in the process of communication.
Answer
Use of ambiguous symbols in encoding.
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Question 781 Mark
Give some examples of perquisites offered to employees.
Answer
Car allowance, housing, medical aid, education to children, etc.
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Question 791 Mark
Is it necessary to believe or agree with the message in order to complete the process of communication?
Answer
No, not at all. It is sufficient to only understand the message.
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Question 801 Mark
Which kind of needs of an individual are satisfied by status given to their job?
Answer
Psychological, social and esteem needs.
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Question 811 Mark
Directing is undoubtedly an important function of management. Do you agree?
Answer
Yes, as managers get all work done smoothly and successfully through effective direction.
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Question 821 Mark
It is an incentive offered over and above the wages/ salary to the employees. Name the type of financial incentive referred here.
Answer
Bonus, Financial incentive.
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Question 841 Mark
What is meant by ‘Job Enrichment’ as a type of non-monetary incentive?
Answer
It refers to increasing the importance of work.
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Question 851 Mark
Money is the only motivator. (True/ False)
Answer
False.
Explanation:
As various psychological and emotional needs of a person cannot be satisfied through monetary incentive only.
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Question 861 Mark
Supervision is related to which level of management?
Answer
Supervision is related to all the levels of management-top, middle and supervisory.
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Question 871 Mark
Name the element which represents source of communication.
Answer
Sender is the source of communication, as he conveys his thoughts or ideas to the receiver.
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Question 921 Mark
Workers are always unwilling to takeup any kind of work in Alpha Studios. Due to rise in demand, the firm wants them to co-operate to meet pending orders. Suggest which element of directing is suitable for this situation.
Answer
Motivation.
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Question 931 Mark
Motivation can be either positive or negative. Give two examples of negative motivation.
Answer
Stopping increments, threatening.
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Question 941 Mark
Give an example of positive motivation.
Answer
Rewarding an employee as he has given valuable suggestions.
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Question 951 Mark
What does communication that take place independently at the formal line of authority known as?
Answer
Informal communication.
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Question 961 Mark
Out of managing and directing, which term has the wider scope?
Answer
The scope of managing is wider as directing is a component of it.
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Question 991 Mark
Which element in communication process relates to the process of converting encoded symbols of the sender?
Answer
Decoding.
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Question 1001 Mark
What is meant by ‘NOISE’ in communication process?
Answer
It refers to some obstruction or hindrance to communication.
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