Gujarat BoardEnglish MediumSTD 11 CommerceOCMCommunication. E-Commerce and Outsourcing5 Marks
Question
Explain the steps of process of online transactions.
✓
Answer
Introduction :
Today online purchase and sale of various products is increasing in India.
Online transactions has crossed the amount beyond billions of rupees.
In the entire world the market of India is a growing and developing market.
Many websites have become popular today for online shopping. $(1)$ Amazon $(2)$ Flipkart.com $(3)$ Snapdeal $(4)$ Paytm $(5)$ ebay.in $(6)$ Myntra $(7)$ Shopclues.com $(8)$ Home shop 18 $(9)$ Star.C.J.com $(10)$ Infibeam.com etc. are main.
Stages of the process of Online Transactions : They are as below :
Stage prior to purchase/sale :
Customers gather information through various media regarding the product before its purchase and thereafter decide to buy which product from where. The product is advertised through various media to make it popular and to make its sale effective. Progressive companies make their website and advertise their products through advertisement.
Condition of Buying/Selling :
Company which desires to sell its product shows on its website its products with details along with its price and conditions. The price of the product, traders discount, cash discount, delivery of the product, packing, expense of transportation, taxes, mode of payment etc. conditions are stated.
Registration :
Before carrying any transaction with the company from which the customer wants to purchase goods online, the customer has to fill in the form and get himself registered and has to open an online account with the seller.
The account opener has to give the important details in e-form like name, address, telephone number etc.
After the account is open, password is given to the customer for transactions.
Due to this the details of the account of customer is protected and its kept confidential and it remains confidential.
To place order :
A person desires to purchase through online from website makes a list u of the items of his selection.
It is called shopping card. After preparing shopping card select the option of the mode of payment for the prod
Payment :
Through on-line purchase and sell both the parties are unknown. Payment of money is done in various modes, which include cash on delivery, cheque, net banking transfer, credit card, debit card, digital cash etc.
Conclusion :
Transactions of on-line purchase sale are increasing. For safety of transactions at the tune of registration of customers verify his identity and address.
Customers too should purchase from reputed website.
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