Question
Show the differences between Business Process Outsourcing $(BPO)$ and Knowledge Process Outsourcing $(KPO).$
| Point | Business Process Outsourcing ($BPO$) | Knowledge Process Outsourcing ($KPO$) |
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$BPO$ means special functions or process of the company assigned to be complete outside the company or to the group on contract basis. | $KPO$ means to gain knowledge related service to complete the functions of the company on contract basis. |
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The main objective of $BPO$ is to be free from daily subsidiary activities of business and to reduce related expense. | The main purpose of $KPO$ is to reduce expense and through high quality knowledge process develops business. |
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$BPO$ includes back office and front office function of business. | $KPO$ includes market research, legal and medical services, research and development etc. |
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Main benefit of $BPO$ is reduction in expense, growth of profit, satisfy changing demand of customers etc. | Main advantage of $KPO$ is gaining skill, solution of complicated problems, reduction in expense and risk, and development. |
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India and China are preferred for $BPO$. | Britain, America, Japan and Germany and preferred for $KPO$. |
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