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Directing — Business Studies STD 12 Commerce — Question

CBSE BoardEnglish MediumSTD 12 CommerceBusiness StudiesDirecting3 Marks
Question
There are some barriers in communication which are concerned with encoding and decoding of message. State any three such barriers.
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Answer

These are semantic barriers. Three such barriers are:
  1. Badly expressed message: in which the intended meaning may not be conveyed on account of inadequate vocabulary, usage of wrong words, omission of needed words, etc.
  2. Symbols with different meanings: where a word may have several meanings, and the receiver has to perceive one such meaning for the word used by the communicator.
  3. Faulty translations: where the communication drafted in one language is not properly translated in a language understandable to workers.
  4. Unclarified assumptions: where communication may have certain assumptions which are subject to different interpretations.
  5. Technical jargon: where the specialists use it to explain something to persons who are not specialists in the concerned field as a result of which it is not understood clearly by the receiver.
  6. Body language and gesture decoding: becomes a barrier when there is no match between what is said and what is expressed in body movements.

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