Consumer Protection — Business Studies STD 12 Commerce — Question

Explain how:

1. Adaptation to change.
2. Effective administration, make organising important.

Describe the importance of an informal organisation.

What type of judicial machinery is there to deal with consumer's grievances and disputes?

Explain briefly any three semantic barriers to communication.

Briefly discuss the three levels of management.

What is meant by recruitment? How is it different from selection?

State any three features of ‘Sales Promotion’.

Explain delegation of authority.

After finishing her BBA degree course, Tanya gets a job of Assistant Manager in a retail company through the reference of her cousin Taruna who works in the same company as a Senior Manager. Taruna decides to guide Tanya through her experience by making her aware of the important facts about management in practice. She tells her that neither the principles of management provide any readymade, straitjacket solutions to all managerial problems nor they are not rigid prescriptions, which have to be followed absolutely.
In context of the above case :

1. Identify the two features of principles of management mentioned in the above paragraph by quoting lines from the paragraph.
2. Why do the principles of management not provide readymade, straitjacket solutions to all managerial problems ?

Explain when and why the need is felt for having a framework, within which managerial and operating tasks are performed to accomplish desired goals. Name this 'framework’ also.